Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: name, business name, email address, telephone number and preferred contact method.
• Property and service information: property address, property type, requested services, scheduling details, photographs, access instructions and information included in messages.
• Commercial information: quote requests, estimates, service history, communications and transaction records.
• Technical information: IP address, browser and device information, referring pages, timestamps, security logs and basic website usage data.
• Communications: emails, form submissions, call notes and other correspondence sent to us.

How We Collect Information

We collect information directly from you when you submit a form, request an estimate, call, email or engage our services. Our website and infrastructure may also collect limited technical information automatically through server logs, security tools and necessary cookies.

How We Use Information

We may use information to:

• Respond to inquiries and prepare estimates.
• Schedule, provide and document requested services.
• Create and manage prospective-customer and opportunity records.
• Communicate about appointments, proposals and active service relationships.
• Maintain business, accounting and customer-service records.
• Protect the website, our systems, customers and property from misuse or security threats.
• Comply with legal, insurance, safety and regulatory obligations.
• Improve our website, operations and customer experience.

CRM and Service Providers

Website inquiries are transmitted to our customer relationship management system so we can respond and manage the requested service. We may use hosting, website-security, infrastructure, CRM, email, telecommunications, accounting and professional-service providers. These providers may process information only as needed to provide services to us or as permitted by law.

Sale and Sharing of Personal Information

We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising. If our practices change, we will update this policy and provide any legally required choices before applying the new practice.

Cookies and Tracking

The website may use cookies or similar technologies necessary for security, administration, form operation and user preferences. Additional information appears in our Cookie Policy.

Do Not Track and Global Privacy Control

Browser “Do Not Track” signals are not governed by a single industry standard, and the website may not respond to every Do Not Track signal. Where legally required and technically supported, we will treat a valid Global Privacy Control signal as a request to opt out of sale or sharing. We currently do not sell or share personal information for cross-context behavioral advertising.

Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business and tax records, resolving disputes, enforcing agreements and satisfying legal obligations. Retention periods vary according to the type and purpose of the record.

Security

We use reasonable administrative, technical and organizational safeguards designed to protect information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

Children

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information through the website.

Your Choices and Requests

You may ask to access, correct or delete information you provided, or ask questions about our privacy practices. Some information may be retained when required or permitted by law. California residents should also review our California Privacy Notice.

Third-Party Websites

The website may link to third-party services. Their privacy and security practices are controlled by their own policies, not this policy.

Policy Changes

We may update this policy as our services or legal obligations change. The effective date at the top identifies the latest revision. We recommend reviewing this policy periodically and will update it at least as needed to accurately describe our practices.

Contact Us

Angel Coast Property Care
Attention: Miguel Angel Castaneda
Email: [email protected]
Telephone: (951) 754-2615
Service area: Westminster, Huntington Beach and surrounding Orange County communities, California.